Professional Relations Team Dedicated to You
Delta Dental of Illinois has a Professional Relations team to help serve our valued dental partners. The team, headed by Dr. Jason Grinter, includes Professional Services and Professional Review.
The Professional Relations team acts as the liaison for dental offices, building and maintaining Delta Dental PPO, Delta Dental Premier, DeltaCare DHMO, and Medicare Advantage networks in Illinois. Of course, a key responsibility of this team is providing support to our network dentists and dental offices, including addressing dental office concerns and conducting dental office training, and retaining dentists.
The team also oversees professional services, including credentialing and re-credentialing and electronic file transfers to expedite efficient claims processing.
Team members also oversee Professional Review, conducting claims review, responding to appeals, investigating grievances and quality of care concerns, as well as developing policy guidelines and training.
Meet the Team
Dr. Jason Grinter, Dental Director
Dr. John Skreko, Dental Consultant
Dr. Rosella Spadoni-French, Dental Consultant
Lynne Williams, Manager, Professional Relations
The PR Team consists of:
Jackie Wiechec, RDH, Clinical Specialist
Sandy McKay, RDH, Clinical Recruitment Specialists
Roxy Rocha, Dental Network Maintenance and Grievance Coordinator
Pauline Smith, Manager, Professional Services
The PS Team consists of:
Christine Kirkwood, Professional Services Representative
Kim Thorsen, Professional Services Representative
Kasia Pruszynski, Professional Services Coordinator
Libby DeWeirdt, Professional Services Coordinator
Member Spotlight
This month, we are spotlighting Delta Dental Clinical Recruitment Specialist, Sandy McKay.
Meet Sandy McKay, RDH, Clinical Recruitment Specialist. Before joining Delta Dental of Illinois, Sandy worked as a Dental Hygienist in a clinical setting. She has been with Delta Dental of Illinois for nine years. Sandy assists our network providers with a variety of requests, including claims issues, processing guidelines, and adding new dentists to an office location.
Contact Information for our Professional Relations Team
Delta Dental of Illinois
Attention Professional Relations
111 Shuman Boulevard
Naperville, IL 60563
Email: pr@deltadentalil.com
Phone: 630-718-4990
Fax: 630-983-4085