News

Our team is committed to keeping you informed and up-to-date on all the latest news that matters to you. From industry developments to regulations and trends, we've got you covered. Click on each section to learn more.

January 2024 News


Effective January 1, 2024: Changes to ADA Dental Claim Form

The American Dental Association (ADA) has updated their Dental Claim Form, which serves as a standardized format for reporting dental services to your patients’ benefit plans. 

As a result, we have updated our claim form, available on our website.

The 2024 ADA Dental Claim Form video overviews the 2024 Dental Claim Form changes and addresses topics such as "locum tenens" dentists, last scaling and root planing dates, and payer ID fields. We encourage you to review the 2024 ADA Dental Claim Form and communicate changes with your billing staff. ADA policy recommends the use and acceptance of the most current version of the ADA Dental Claim Form by dentists and payers. You can find additional information about these changes by visiting ADA.org/DentalClaimForm


Expanding Access to Oral Health Care

Supporting Oral Health Professionals in Illinois

We are committed to improving oral health care access and awareness. This commitment extends to our grantmaking, educational program delivery and training, dental school partnerships, and community support. By expanding access to care, funding facilities and training for dentists, and providing education for local communities, we support the oral and overall health of those we serve and all Illinoisans. 

In 2023, as part of our philanthropic and corporate social responsibility efforts, we focused on initiatives that create opportunities for historically underrepresented communities in the dentistry field. Some of those initiatives include:  

Urban Dental Camp. Our Foundation worked with the University of Illinois Chicago School of Dentistry and its Urban Dental Camp program, which introduced 18 talented Black male students from middle and high school to the world of dentistry. Urban Dental Camp aims to provide science-minded students with valuable exposure to dental and scientific principles, as well as the latest technological advancements in dentistry. Through this immersive experience, their understanding of the vital role dentists play is expanded, igniting a spark of interest in pursuing a career in this field. 

Hispanic Dental Association. Our Foundation supported the Association with grants for five dental students and one dental hygiene student with a scholarship to continue their education and make a difference in the Hispanic community.   

Midwestern University. Our Foundation’s Diversity Scholarship program with Midwestern University develops a scholarship to ensure dental students, who share our mission to improve health in the community, can achieve their educational goals. By supporting young dental professionals through these scholarships, we also hope to improve access to dental care in areas of Illinois that need it most. 

Learn more about what we’re doing in the community.


Interested in Growing Your Patient Base?

Grow Your Practice With the DeltaCare Dental HMO Program

Are you looking for more patients? Our DeltaCare dental HMO program could be a great way to add patients. Members enrolled in DeltaCare must pick a facility for them and their covered family members, and there are over two million covered members looking for a DeltaCare dentist. With a network of dentists spanning over 87,500 locations nationwide, we are confident it can bring results to your practice too. 

We have various ways to assist you with this program to ensure a profitable experience.  

  • Offices are strategically placed to ensure their success. 
  • Generous specialty referral listing for your referral needs. 
  • Added supplements for various procedures. 
  • Reimbursement of $4.00 for utilization submitted 
  • A dependable capitation payment issued monthly.    
  • Annual analysis provided to evaluate facility production.  

If you are interested in learning how the DeltaCare dental HMO program could work for your office, please email Lynne Williams at lwilliams@deltadentalil.com for more information.  

We look forward to hearing from you. 


Online Dentist Resources Center Updates

Manage Your Continuing Education (CE) With Our Dental Workforce Academy

At Delta Dental of Illinois, we understand the importance of supporting our network dentists and their dental office staff in Illinois. 2024 is a license renewal year for Illinois. Let us help you prepare.  

Our Dental Workforce Academy (DWA) provides a range of valuable services, such as free continuing education (CE) courses, CPR certification, and additional oral health resources to share with patients. Our CPR courses are now live! Register today and be sure to check back regularly for more classes throughout the year. 

You can also manage your CE courses easily and efficiently. As a network dentist in Illinois, you and your staff have access to CE Zoom, a new program available via the DWA. CE Zoom is sponsored by Delta Dental of Illinois exclusively for our Illinois network dentists. 

CE Zoom is a comprehensive CE course management and tracking tool exclusively available to our network dentists in Illinois on a limited basis. This system is designed to make your professional development more accessible, efficient, and convenient than ever before – all while helping you ensure you have what you need for your Illinois dental license renewal. 

Exclusively available to our network dentists in Illinois on a first-come, first-served basis, CE Zoom offers every course you need for your September license renewal.  

Complete our CE Zoom interest form if you are interested in this exclusive, first-come, first-served program.


2024 Dentist Handbook Now Available

At Delta Dental of Illinois, we are committed to supporting our network dentists in Illinois. One way we do this is by making it easy for you to access key resources easily, including our Dentist Handbook.  

The 2024 Dentist Handbook is now accessible on the dentist portal

The 2024 Dentist Handbook offers comprehensive guidance on referencing the CDT 2024 codes. Not only does it provide a detailed breakdown of procedures code by code, but it also offers insightful rationales behind our policies. This handbook is tailored to meet the unique needs of our network dentists and help you optimize the quality of care you provide to your patients. 

To access the 2024 Dentist Handbook, visit the dentist portal and log in to your account. If you need assistance with accessing the dentist portal, please feel free to reach out to us at pr@deltadentalil.com. Our team is here to answer any questions you may have. 


Simplify Your Practice: Online Dentist Resources Center

Discover our online dentist resources center, a valuable tool to help you enhance patient care and satisfaction. This center includes features such as checking claim status and reviewing patient benefits, enrolling patients in our Enhanced Benefits Program (EBP), and more.  

Electronic Claims – Get Paid Faster 

Submit your Delta Dental PPO and Premier claims electronically for faster processing and payment. In fact, Delta Dental of Illinois can process electronic claims in half the time it takes to handle paper claims. 

Provider EFT Claims Payments for Individual & Family Plan Patients Now Available 

Provider payments for Delta Dental of Illinois Individual & Family Plan patients are eligible for direct deposit through Electronic Funds Transfer (EFT). The Individual Plan direct deposit identifier is “DDIL Individual.”  

Already receiving national Delta Dental EFT payments?

If you are already receiving provider payments via Delta Dental National EFT at your office, you will not need to take further action.  

You will get an email notification for Delta Dental of Illinois Individual & Family Plan Explanation of Payments (EOPs) on Mondays, with direct deposits made on Wednesdays into your existing account. No paper checks will be sent. 

You can access the EOPs for your Individual & Family Plan patients at DeltaDentalCoversMe.com. If you are not already signed up to receive payments via Delta Dental National EFT, you can start now! It is convenient, secure, and available at no additional cost to your office.  

Sign up for Delta Dental National EFT Provider Payments

To sign up: follow the instructions on the Direct Deposit Authorization form. Email questions about direct deposit to pr@deltadentalil.com.  

Direct Deposit with Delta Dental of Illinois Only

If you are participating in direct deposit with Delta Dental of Illinois only, you will not receive provider payments via direct deposit for Delta Dental of Illinois Individual and Family patients.  

For Individual and Family payment questions, call 888-899-3734 or log into the individual dentist portal at my.deltadentalcoversme.com/provider

Our online dentist resources center is dedicated to streamlining your administrative tasks. With links to materials and forms, you'll have immediate access to the information you need. 

If you have any questions, please don't hesitate to contact us at pr@deltadentalil.com