Why Delta Dental of Illinois

Choose Smart

Since 1967, Delta Dental of Illinois has provided customer-focused benefit products for Illinois-based groups and our members nationwide as part of our commitment to improving the overall health and well-being of all Illinoisans. Delta Dental of Illinois provides group dental plans as well as individual dental plans for Illinois residents who do not have access to a group dental plan. Good oral health starts with good dental coverage and knowledge. Your smile is a powerful thing and it's safe with Delta Dental of Illinois.

Why Delta Dental of Illinois

  • Expertise and Service

    Dental Benefits FocusDental benefits are our focus
    We have more than 50 years of experience and provide dental coverage to over 6,500 Illinois-based groups and more than 2 million members nationwide. Plus, 97 percent of our clients consistently renew with us year after year.


    National market leaderNational market leader
    The Delta Dental system, comprised of 39 member companies including Delta Dental of Illinois, serves more than one-third of all Americans with dental coverage.  



    Local serviceLocal, single site customer service and claims processing

    We work hard to deliver exceptional service to our members from our Naperville-based service center. Our call center answers calls in less than 20 seconds, and our claims processing center turns claims around in less than three working days with a financial accuracy of more than 99 percent. All administrative services – customer service, claims, underwriting, billing, network recruiting and management, enrollment, sales and account service – are conducted from one location in Illinois.


    Experienced account managementExperienced account management
    Our knowledgeable team of account managers ensures a seamless implementation and hassle-free, ongoing account management and administration. Our account management team collectively has more than 100 years of experience with an average tenure of more than 10 years with Delta Dental of Illinois.

  • Smart Dental Plans

    Customizable plansCustomizable plans for large clients
    We can customize or match a dental plan to fit your clients’ needs. We offer individually underwritten plans for groups with more than 150 eligible employees and have fully-insured, self-funded and voluntary options available.




    Small group plansFlexible plans for small groups
    We offer a suite of flexible dental plans for small groups with 2-150 eligible employees. Our small group plans offer deductible and annual maximum options, as well as the ability to move coverages from Major to Basic.




    Individual and family plansComprehensive plans for individuals and families
    Our individual and family plans provide comprehensive dental coverage and are available for Illinoisans who are not eligible or do not have an employer-sponsored dental plan.




    Plan optionsA variety of plan options available
    We offer a variety of additional plan options such as our Enhanced Benefits Program and our To GoSM annual maximum carryover feature.




    ancillary benefitsAncillary benefits
    DeltaVision® vision plans* can be added to any group dental plan.




    ancillary benefitsHearing Health Discount Program
    Delta Dental of Illinois is partnering with Amplifon to offer a comprehensive hearing health discount program.

  • Larger Network and Better Access

    Delta Dental of Illinois offers access to three nationwide networks: Delta Dental PPOSM, Delta Dental Premier® and DeltaCare®. Find a Delta Dental network dentist now.

    • Delta Dental PPO is a PPO network, where dentists who participate agree to reduced costs as payment in full. Members who use a Delta Dental PPO will have the lowest out-of-pocket costs.

    • Delta Dental Premier is a managed fee-for-service network where dentists agree to a maximum plan allowance as payment in full. Members who use a Delta Dental Premier dentist will have higher out-of-pocket costs compared to a Delta Dental PPO dentist, but lower out-of-pocket costs compared to a non-network dentist.

      Most plans feature Delta Dental PPO Plus Delta Dental Premier where members can received in-network benefits from both networks. This offers members more choice and network protections.

    More than 3 out of 4 dentists participate in a Delta Dental network. Find a Delta Dental PPO or Delta Dental Premier dentist today!

    • DeltaCare is a dental capitation/dental HMO network. DeltaCare members must use a DeltaCare dentist; there are no non-network benefits.

    Groups can offer Delta Dental PPO Plus Delta Dental Premier network solutions combined with a DeltaCare option. Delta Dental of Illinois can also offer DeltaCare on its own. 


    NationwideNationwide access to large dental networks
    Our dentist networks are among the largest in the nation with more than 75% dentists nationwide participating. Nearly 85% of our members use a Delta Dental network dentist.  



    Managed locallyDentist networks managed locally
    We have direct control over network management and own our dental network. All dentist recruitment is managed locally.



    effective discount

    Effective discount and network usage
    Our Delta Dental PPO network provides more savings, better discounts and higher network utilization than other dental benefits carriers. In fact, the Delta Dental PPO network delivers the industry’s best effective discount – averaging 22.4 percent nationally. That’s more than $4.5 billion in annual savings.

  • Community and Oral Health Focused

    We Care About Our State

    IllinoisHeadquartered in Illinois, Delta Dental of Illinois’ mission includes improving the overall health and well-being of all Illinoisans. As part of this commitment, Delta Dental of Illinois developed the Delta Dental of Illinois Foundation in 2008. Acting as the 501(c)3 charitable arm of Delta Dental of Illinois, the Foundation works to improve the overall health and well-being of people in Illinois – with a specific focus on children – through education and access to quality healthcare. Through the Land of Smiles, Dentist By 1 and Community Grants programs in addition to providing educational opportunities for oral health professionals, the Foundation has helped advance children’s oral health in our state.

    Learn more about Delta Dental of Illinois Foundation. 

  • Wellness Resources

    At Delta Dental of Illinois, we are passionate about protecting our members’ oral health – and can’t emphasize enough the important connections it has to overall health and wellness. We offer many resources and programs to help groups optimize their dental benefit program and manage their bottom line as well as encourage their members/employees to take charge of their oral health for a lifetime of healthy smiles.

                                                                                                                                                                                                                                                                                                                                                                           Delta Dental of Illinois BBB Business Review