Why Delta Dental of Illinois

Choose Smart

Since 1967, Delta Dental of Illinois has provided customer-focused benefit products for Illinois-based groups and our members nationwide as part of our commitment to improving the overall health and well-being of all Illinoisans. Delta Dental of Illinois provides group dental plans as well as individual dental plans for Illinois residents who do not have access to a group dental plan. Good oral health starts with good dental coverage and knowledge. Your smile is a powerful thing and it's safe with Delta Dental of Illinois.

Why Delta Dental of Illinois

• Expertise and Service

  Dental benefits are our focus
  We have more than 50 years of experience and provide dental coverage to over 6,500 Illinois-based groups and more than 2 million members nationwide. Plus, 97 percent of our clients consistently renew with us year after year.

    

  National market leader
  The Delta Dental system, comprised of 39 member companies including Delta Dental of Illinois, serves more than one-third of all Americans with dental coverage.  

    

    

  Local, single site customer service and claims processing

  We work hard to deliver exceptional service to our members from our Naperville-based service center. Our call center answers calls in less than 20 seconds, and our claims processing center turns claims around in less than three working days with a financial accuracy of more than 99 percent. All administrative services – customer service, claims, underwriting, billing, network recruiting and management, enrollment, sales and account service – are conducted from one location in Illinois.

    

  Experienced account management
  Our knowledgeable team of account managers ensures a seamless implementation and hassle-free, ongoing account management and administration. Our account management team collectively has more than 100 years of experience with an average tenure of more than 10 years with Delta Dental of Illinois.

• Smart Dental Plans

  Customizable plans for large clients
  We can customize or match a dental plan to fit your clients’ needs. We offer individually underwritten plans for groups with more than 150 eligible employees and have fully-insured, self-funded and voluntary options available.

    

    

    

  Flexible plans for small groups
  We offer a suite of flexible dental plans for small groups with 2-150 eligible employees. Our small group plans offer deductible and annual maximum options, as well as the ability to move coverages from Major to Basic.

    

    

    

  Comprehensive plans for individuals and families
  Our individual and family plans provide comprehensive dental coverage and are available for Illinoisans who are not eligible or do not have an employer-sponsored dental plan.

    

    

    

  A variety of plan options available
  We offer a variety of additional plan options such as our Enhanced Benefits Program and our To Go^SM annual maximum carryover feature.

    

    

    

  Ancillary benefits
  DeltaVision® vision plans* can be added to any group dental plan.

    

    

    

  Hearing Health Discount Program
  Delta Dental of Illinois is partnering with Amplifon to offer a comprehensive hearing health discount program.

• Larger Network and Better Access

  Delta Dental of Illinois offers access to three nationwide networks: Delta Dental PPO^SM, Delta Dental Premier^® and DeltaCare^®. Find a Delta Dental network dentist now.

  • Delta Dental PPO is a PPO network, where dentists who participate agree to reduced costs as payment in full. Members who use a Delta Dental PPO will have the lowest out-of-pocket costs.

  • Delta Dental Premier is a managed fee-for-service network where dentists agree to a maximum plan allowance as payment in full. Members who use a Delta Dental Premier dentist will have higher out-of-pocket costs compared to a Delta Dental PPO dentist, but lower out-of-pocket costs compared to a non-network dentist.
    
    Most plans feature Delta Dental PPO Plus Delta Dental Premier where members can received in-network benefits from both networks. This offers members more choice and network protections.

  ​More than 3 out of 4 dentists participate in a Delta Dental network. Find a Delta Dental PPO or Delta Dental Premier dentist today!

  • DeltaCare is a dental capitation/dental HMO network. DeltaCare members must use a DeltaCare dentist; there are no non-network benefits.

  Groups can offer Delta Dental PPO Plus Delta Dental Premier network solutions combined with a DeltaCare option. Delta Dental of Illinois can also offer DeltaCare on its own. 

    

  Nationwide access to large dental networks
  Our dentist networks are among the largest in the nation with more than 75% dentists nationwide participating. Nearly 85% of our members use a Delta Dental network dentist.  

    

    

  Dentist networks managed locally
  We have direct control over network management and own our dental network. All dentist recruitment is managed locally.

    

    

  

  Effective discount and network usage
  Our Delta Dental PPO network provides more savings, better discounts and higher network utilization than other dental benefits carriers. In fact, the Delta Dental PPO network delivers the industry’s best effective discount – averaging 22.4 percent nationally. That’s more than $4.5 billion in annual savings.   

• Community and Oral Health Focused

  We Care About Our State

  Headquartered in Illinois, Delta Dental of Illinois’ mission includes improving the overall health and well-being of all Illinoisans. As part of this commitment, Delta Dental of Illinois developed the Delta Dental of Illinois Foundation in 2008. Acting as the 501(c)3 charitable arm of Delta Dental of Illinois, the Foundation works to improve the overall health and well-being of people in Illinois – with a specific focus on children – through education and access to quality healthcare. Through the Land of Smiles, Dentist By 1 and Community Grants programs in addition to providing educational opportunities for oral health professionals, the Foundation has helped advance children’s oral health in our state.

  Learn more about Delta Dental of Illinois Foundation. 

• Smart Resources for Employee Wellness and Plan Optimization

  Fee-inclusive Management Reporting
  We offer comprehensive management reports for employer groups with 100 or more employees to help manage dental care and benefit costs.

    

    

    

  Online Tools
  Our Member Connection and Employer Connection provide members and group administrators secure access to view and manage plan information. In addition, employer groups can give their broker access to their Employer Connection account to manage eligibility, reports and billing.

    

      

  LifeSmile Wellness Program
  We offer a comprehensive wellness program for group clients which includes a variety of employee wellness materials outlining the importance of oral health as well as encouraging members to utilize their dental benefits. The following items are available for groups and can be customized – monthly articles, intranet banner ads, oral health flyers, posters, postcards and presentations from dental professionals.

    

      

  Oral Health Website
  Our oral health website provides employees with a wealth of oral health information including articles, an oral health blog, videos and healthy recipes.

    

    

    

  LifeSmile Risk Assessment Tool
  Our risk assessment tool allows members to find out their risk for oral disease by taking a quick, nine-question quiz. Members can then discuss their results with their dentist. Our online risk assessment tool is available online.

    

      

  Dental Basics for Members

  We provide additional resources for members to help them understand their dental benefits. View these resources.

  News

  Bookmark this page for fast access to the latest news and educational materials from Delta Dental of Illinois. View the latest news.