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Self-Service

Dentists and dental staff can access benefit and eligibility information and check claim status and history 24 hours a day, seven days a week through the Dentist Connection. They can also sign up for direct deposit

Our phone system and FaxBack provide this information as well.

IVR Faxback

Group Members: (800) 323-1743
Individual Policyholder Members: (855) 327-8336

All of our self-serve options include the top 50 most-requested elements. All the benefit information you need for your Delta Dental of Illinois patients is at your fingertips! This is our primary method of providing benefits rundown information so our customer service associates can spend their time getting you and your patients the answers to more detailed inquiries quickly.

Log in or register today. Access our guide for all you can do online and through our IVR and FaxBack.