Check Patient Benefits
Network and non-network dentists and office staff can easily access patient benefit and eligibility information.
Dentist Connection - online, easily check:
Log in or register today for Dentist Connection.
Need help or want to learn more? Follow these steps to register here. Access this self-service guide for more information.
Automated Phone System FaxBack*
Call, 24 hours a day, 7 days a week:
Group members - 800-323-1743
Individual Policyholder Members - 855-335-8267
Callers receive four options:
- Claim Status
- Contact Information
Through FaxBack, dentists and dental office staff can get automated faxing of Delta Dental of Illinois patients' eligibility, claim and benefit information together in one form. You can also check eligibility and claim status for the entire family with one entry. And you get information for other members, allowing you to get one fax for several members. You'll receive a fax in about 10 minutes or less.
Delta Dental of Illinois recommends that each person in your office has their own username and password to access the secure site.
*Automated Phone System FaxBack (FaxBack includes the top 50 most-requested items.)