System Upgrade Guides & Videos

Guides and Resources

The PDFs below are useful tools to help you easily navigate the new employer portal.

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To view the full employer portal user guide, click here.

General 

• How to Register
• Dashboard Overview
• ​Benefits Tab
• Accessing Employee ID Cards
• Managing Employees
• Termination Data Formatting Change
• Reporting
• Super User Access
• Updating Your Account Information
• Forms and Documents
• Group Account Structure 

Billing

• Setting Up ACH Payment Online - Fully Insured
• Accessing Bills Online - Fully Insured
• Accessing Bills Online - ASC
• Understanding Your Monthly Claims Bill - ASC
• Understanding Your Weekly Claims Bill - ASC
• Understanding Your Claims Bill - Fully Insured

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The videos below offer a visual walkthrough to help you easily navigate the portal.

Employer Portal Overview	Dashboard Overview
Group Account Structure	Super User Access
Accessing Bills Online - ASC	Accessing Bills Online - Fully Insured
Setting Up ACH Payment Online	Accessing Employee ID Cards
Managing Employees	Benefits Tab
Reporting	Updating Your Account Information