Contact Us
Brokers should always contact their assigned sales executive for assistance.
Below is additional contact information for both group and individual members as well as enrollment information for your individual clients. Individual and group plan members can always get real time benefit and claim information 24 hours a day, seven days a week online through the Member Connection or through our automated phone system at 800-323-1743.
Customer Service Information for Members
| Group Plan Members |
Individual Plan Members |
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General Group Plan Members: 800-323-1743
DeltaCare Plan Members: 800-942-3772
State of Illinois Plan Members: 800-323-1743, press 5
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General Individual Plan Members:
844-764-5301
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Customer Service Hours:
7:00 a.m. - 5:00 p.m., Monday – Friday
Central Time
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Customer Service Hours:
8 a.m. – 5 p.m.
Monday – Friday, Central Time
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Email: csi@deltadentalil.com
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Visit Individual Plan Contact Us Page:
www.deltadentalcoversme.com/s/contact-us
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Our IVR (automated phone system) is available 24 hours a day, seven days a week.
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Enrollment Help (for individual consumers)
| Individual and Family Plans |
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Phone: 844-764-5301
Mailing Address:
Delta Dental of Illinois
P.O. Box 103
Stevens Point, WI 54481
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Customer Service Hours: 7 a.m. – 7 p.m., Monday – Friday, Central Time
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PLEASE NOTE: WE DO NOT ACCEPT APPLICATIONS OR CREDIT CARD INFORMATION BY EMAIL. THE EASIEST WAY IS TO ENROLL ONLINE. HOWEVER, NOT ALL OF OUR PLANS OFFER ONLINE ENROLLMENT. IF YOU MUST COMPLETE A PAPER APPLICATION, PLEASE MAIL IT TO THE ADDRESS PROVIDED ABOVE.
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Can't find what you are looking for? Visit our main Contact Us page for additional information.
General Inquiries and Other Correspondence