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June 2024 News

Delta Dental of Illinois Initiatives: Promoting Oral Health & Education 

Driving Wellness Forward: Delta Dental's Dedication to Oral Health

Delta Dental of Illinois is committed to improving the oral health and well-being of our communities. This commitment starts with our employees and extends to our grantmaking, educational program delivery and training, dental school partnerships, and community support. By expanding access to care, funding facilities, training for dentists, and providing education for local communities, we help build healthier communities.  

Our 2023 Corporate Social Responsibility SMILE Report showcases the collective efforts of Delta Dental of Illinois, Delta Dental of Illinois Foundation, and our like-minded partners in advancing oral care and ensuring that all Illinoisans, especially the most vulnerable, receive the healthcare and education they deserve. In 2023, we invested nearly $2 million to support oral health education, expand access to quality care, and assist organizations across the state in improving oral health, positively impacting more than 170,000 Illinoisans.  

Discover the impact of our efforts and more of our initiatives in our 2023 Corporate Social Responsibility SMILE Report

Beyond the local investment and support provided by Delta Dental of Illinois, Delta Dental member companies across the nation have actively invested in local communities. Their efforts have focused on expanding access to care, advancing health equity, fostering resilient communities, and innovating for a healthier future, collectively impacting over 16 million lives. To learn more about Delta Dental’s nationwide efforts, read Delta Dental’s 2023 Community Impact Report:

2024 Oral Health & Wellness Report: 91% of Employees Value Preventive Dental Care

Delta Dental’s 2024 State of America’s Oral Health and Wellness Report highlights the crucial link between oral health and overall wellness, showing that 91% of adults recognize the importance of dental visits for preventing serious health issues. 

Good oral health provides peace of mind, and younger generations are especially aware of the link between oral and mental health. More than 9 in 10 adults believe that protecting their oral health enhances their confidence, while over 3 in 4 recognize a strong connection between oral health and mental well-being. 

Ensuring the mental health of your employees in addition to their oral health can significantly boost productivity, enhance overall happiness, improve retention rates, increase engagement, and foster a more positive and collaborative work environment. By prioritizing your employees’ oral and overall health, you can create a supportive culture that not only attracts top talent but also helps your team thrive, leading to sustained success and growth. 

Read the full 2024 State of America’s Oral Health and Wellness Report and learn more about the report’s methodology and findings. 

Delta Dental of Illinois Ensures Access to Care and Network Savings through Strong Networks

Nationwide access

Our dentist networks are among the largest in the nation with more than 3 out of 4 dentists participating. More than 85% of Delta Dental of Illinois members use a network dentist. The size of our network combined with high network utilization equals more savings for members and groups alike. Plus, our plans offer unique member protections when they use a network dentist and members report high-quality care with network providers.  

Network stability with strong network growth

Delta Dental of Illinois fosters strong relationships with dentists in Illinois — handling all recruitment locally from our Naperville headquarters. Our networks continue to grow. Nationally, Delta Dental PPO Plus Premier networks growth was 5%, and in Illinois, 8% when comparing access points from 2021 to 2023.  

More savings 

The Delta Dental PPO network provides the industry’s most effective discount. That means groups and individuals enjoy the benefits of access to more affordable care. 

Better protections 

Stringent Quality Assurance 

Dentists who join our network must agree to abide by our processing policies and network contract. This includes a thorough credentialing process to join the network and ongoing re-credentialing processes to ensure dentists continue to meet certain requirements. 

Zero Balance Billing 

Network dentists cannot balance bill and are prohibited from unbundling or re-bundling claims – ensuring separate fees are not charged for work included in certain procedures. By prohibiting dentists from collecting any amounts over our allowed fees, we protect members from unexpected charges. 

Unrivaled Service Warranties 

Our policies and contracts require network dentists to warranty many of the procedures they perform. If a Delta Dental member needs to have an applicable service redone within a certain timeframe, neither the member nor the member’s plan is responsible for the cost of the re-treatment – provided the procedure is performed by the same dentist who rendered the initial service. 

Exceptional patient experience

As the first and only carrier to implement the nation’s most preeminent patient experience survey, C.A.H.P.S. (Consumer Assessment of Healthcare Providers and Systems) Dental Plan Survey, we have found that our members consistently rate their interactions with Delta Dental dentists as exceptional, with an average rating of 9.5 out of 10

Optimize Employee Benefits with Delta Dental of Illinois

Member Portal – Fast, Secure Access to Claims and Explanation of Benefits (EOBs) Online

With Member Connection, your employees can access everything they need to know about their and their covered dependents’ benefits.  

Information that employees can access through the Member Connection includes: 

  • Printable ID card 
  • Claim status 
  • Explanation of Benefits (EOBs) 
  • Pre-Treatment Estimates 
  • Eligibility information 
  • Benefit levels 
  • Frequency and age limits 
  • Waiting periods 
  • Preventive history 
  • Annual Maximum and deductibles used to date 

Your employees/members can also opt-in to receive EOBs electronically. This is an eco-friendly way to: 

  • Receive statements quicker 
  • Keep personal information secure 
  • Get real-time updates anytime, anywhere 
  • Help the environment by going paperless 

Help your employees make the most of their benefits! Download this flyer to share with your team. 

Maximize Employee Benefits With DeltaVision®

If you do not already have a DeltaVision® plan, enhance your benefit offering for your employees by bundling DeltaVision with your Delta Dental of Illinois dental plan. We provide combined billing for both dental and vision plans – simplifying administration for you. 

Providing a comprehensive benefits package is key to boosting employee productivity and retaining top talent. Studies show that over 90% of employees consider benefits crucial to their overall job satisfaction. 

Take advantage of our competitive rates and enjoy a 2% discount on your dental plan when you opt for DeltaVision group coverage.  

Contact your account manager to learn more about our vision plans.

Streamline Your Payments With Recurring ACH Payments

Simplify bill management and enjoy smooth, secure payments with Delta Dental of Illinois' recurring ACH payments. Enroll today to receive streamlined payments and eliminate the hassle, expense, and potential risks of mailing checks. Plus, ACH reduces the risk of fraud and minimizes the risk of a claims hold.