Your Delta Dental of Illinois Team

Thank you for choosing Delta Dental of Illinois as your dental benefit carrier. This section includes information on your Account Manager and the small group account team.

Select Your Account Manager

  • Darren Avant

    Darren Avant

    Darren Avant – Senior Account Manager

    (630) 718-4747

    davant@deltadentalil.com

    Darren has been with Delta Dental of Illinois since 2011 and has a 96 percent retention rate. He is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.  

        

    Lance Guilford

    Lance Guilford – Account Associate

    (630) 718-4848

    lguilford@deltadentalil.com

    Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Darren. He is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility

  • Stacy Beitzel

    Stacy Beitzel

    Stacy Beitzel – Director, Client Relations

    (630) 718-4742

    sbeitzel@deltadentalil.com

    Stacy has been with Delta Dental of Illinois since 1997 and has a 97 percent retention rate. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

      

    Lance Guilford

    Lance Guilford – Account Associate

    (630) 718-4848

    lguilford@deltadentalil.com

    Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Stacy. He is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility

  • Andrew Caniglia

    Andrew CanigliaAndrew Caniglia – Account Manager

    (630) 718-4767

    acaniglia@deltadentalil.com

    Andrew has worked for Delta Dental of Illinois for four years.  He worked as an account manager for small group clients (2 to 100 employees) prior to his current role. He now serves as account manager for large group clients. He is the primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

        

    Lance Guilford

    Lance Guilford – Account Associate

    (630) 718-4848

    lguilford@deltadentalil.com

    Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Deb. He is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Chrysa Kasper

    Chrysa Kasper

    Chrysa Kasper – Account Manager

    (630) 718-4760

    ckasper@deltadentalil.com

    Chrysa has been with Delta Dental of Illinois since 2014 and has a 94 percent retention rate. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

        

    Andrea Holmes

    Andrea Holmes – Account Associate

    (630) 718‐4720

    aholmes@deltadentalil.com

    Andrea has been with Delta Dental of Illinois for six years and provides backup support for Chrysa. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Kathy Nelson

    Kathy Nelson

    Kathy Nelson – Senior Account Manager

    (630) 718-4774

    knelson@deltadentalil.com

    Kathy has been with Delta Dental of Illinois since 2008 and has a 92 percent retention rate. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

      

    Andrea Holmes

    Andrea Holmes – Account Associate

    (630) 718‐4720

    aholmes@deltadentalil.com

    Andrea has been with Delta Dental of Illinois for six years and provides backup support for Kathy. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Tracy Robinson

    Tracy Robinson

    Tracy Robinson – Account Manager

    (630) 718-4882

    trobinson@deltadentalil.com

    Tracy has been with Delta Dental of Illinois since 2013. He is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

        

    Lisa Dean

    Lisa Dean – Account Associate

    (630) 718-4765

    ldean@deltadentalil.com

    Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Tracy. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Beth Tortorici

    Beth Tortorici

    Beth Tortorici – Senior Account Manager

    (630) 718-4763

    btortorici@deltadentalil.com

    Beth has been with Delta Dental of Illinois since 1998 and has a 94 percent retention rate. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

      

    Andrea Holmes

    Andrea Holmes – Account Associate

    (630) 718‐4720

    aholmes@deltadentalil.com

    Andrea has been with Delta Dental of Illinois for six years and provides backup support for Beth. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Sheila Wilcox

    Sheila Wilcox

    Sheila Wilcox – Senior Account Manager

    (630) 718-4754

    swilcox@deltadentalil.com

    Sheila has been with Delta Dental of Illinois since 2001 and has a 96 percent retention rate. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

        

    Lisa Dean

    Lisa Dean – Account Associate

    (630) 718-4765

    ldean@deltadentalil.com

    Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Sheila. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

  • Cecilia Spencer

    Cecilia Spencer

    Cecilia Spencer – Account Manager

    (630) 718-4952

    cspencer@deltadentalil.com

    Cecilia has been with Delta Dental of Illinois since 2015. She is your primary contact for your group and works on the following:

    Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

    Download a copy of your group's contact sheet.

      

    Lisa Dean

    Lisa Dean – Account Associate

    (630) 718-4765

    ldean@deltadentalil.com

    Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Cecilia. She is the second contact for your group and works on the following:

    Claims Status & Questions, Provider Questions & Verification, Benefit Explanation

Meet the Small Group Team