State of Illinois

Welcome to the State of Illinois Group Dental Plans webpage hosted by your dental carrier, Delta Dental of Illinois.

With your dental benefit program, you are free to go to any licensed dentist. However, in many cases, you can reduce your out-of-pocket expenses by using a Delta Dental PPO or Delta Dental Premier network dentist. Here's how.

Your oral health and satisfaction are extremely important to us. We are committed to ensuring you and your covered dependents receive quality dental care and superior customer service. Please see below for links to resources and more information about your specific plan.

Dental Claims Payment Timelines

Dentists Collecting Payment Upfront

Find a Dentist

Plan Information: QCDP, LCDP, CCDP

Member Connection

Frequently Asked Questions

Predetermination (recommended for any services over $200)

Claims Appeal Procedure

Member Forms

Your Oral Health

Customer Service

Dental Claim Payments Timeline

Please be advised that the State of Illinois group plans are self-funded. This means that claims are paid by the State as funds are available. Currently, reimbursement time for network dentists is different than that for non-network dentists as indicated below.

Claim payments are made when funding has been approved from the State for claims that are received. the delay time for approved and processed claims is listed below:

Plan

Delta Dental PPOTM
Network

Delta Dental Premier®
Network

Non-Network
Quality Care Dental Plan No delay No delay No delay
Local Care Dental Plan No delay No delay No delay
College Choice Dental Plan 6/13/2021 (77 weeks) 6/13/2021 (77 weeks) 3/21/2021 (89 weeks)