Your Delta Dental of Illinois Team

Thank you for choosing Delta Dental of Illinois as your dental benefit carrier. This section includes information on your Account Manager and the small group account team.

Select Your Account Manager

Darren Avant

Darren Avant – Senior Account Manager

(630) 718-4747

davant@deltadentalil.com

Darren has been with Delta Dental of Illinois since 2011 and has a 96 percent retention rate. He is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lance Guilford – Account Associate

(630) 718-4848

lguilford@deltadentalil.com

Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Darren. He is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility
Stacy Beitzel

Stacy Beitzel – Director, Client Relations

(630) 718-4742

sbeitzel@deltadentalil.com

Stacy has been with Delta Dental of Illinois since 1997 and has a 97 percent retention rate. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lance Guilford – Account Associate

(630) 718-4848

lguilford@deltadentalil.com

Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Stacy. He is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility
Andrew Caniglia
Andrew Caniglia – Account Manager

(630) 718-4767

acaniglia@deltadentalil.com

Andrew has worked for Delta Dental of Illinois for four years. He worked as an account manager for small group clients (2 to 100 employees) prior to his current role. He now serves as account manager for large group clients. He is the primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lance Guilford – Account Associate

(630) 718-4848

lguilford@deltadentalil.com

Lance has been with Delta Dental of Illinois since 2014 and provides backup support for Deb. He is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation
Chrysa Kasper

Chrysa Kasper – Account Manager

(630) 718-4760

ckasper@deltadentalil.com

Chrysa has been with Delta Dental of Illinois since 2014 and has a 94 percent retention rate. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Leslie Tyson – Account Associate

(630) 718-4766

ltyson@deltadentalil.com

Leslie has been with Delta Dental of Illinois since 1999 and provides backup support for Chrysa. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility
Kathy Nelson

Kathy Nelson – Senior Account Manager

(630) 718-4774

knelson@deltadentalil.com

Kathy has been with Delta Dental of Illinois since 2008 and has a 92 percent retention rate. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Leslie Tyson – Account Associate

(630) 718-4766

ltyson@deltadentalil.com

Leslie has been with Delta Dental of Illinois since 1999 and provides backup support for Kathy. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility
Tracy Robinson

Tracy Robinson – Account Manager

(630) 718-4882

trobinson@deltadentalil.com

Tracy has been with Delta Dental of Illinois since 2013. He is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lisa Dean – Account Associate

(630) 718-4765

ldean@deltadentalil.com

Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Tracy. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation
Beth Tortorici

Beth Tortorici – Senior Account Manager

(630) 718-4763

btortorici@deltadentalil.com

Beth has been with Delta Dental of Illinois since 1998 and has a 94 percent retention rate. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Leslie Tyson – Account Associate

(630) 718-4766

ltyson@deltadentalil.com

Leslie has been with Delta Dental of Illinois since 1999 and provides backup support for Beth. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation and Eligibility
Sheila Wilcox

Sheila Wilcox – Senior Account Manager

(630) 718-4754

swilcox@deltadentalil.com

Sheila has been with Delta Dental of Illinois since 2001 and has a 96 percent retention rate. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lisa Dean – Account Associate

(630) 718-4765

ldean@deltadentalil.com

Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Sheila. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation
Cecilia Spencer

Cecilia Spencer – Account Manager

(630) 718-4952

cspencer@deltadentalil.com

Cecilia has been with Delta Dental of Illinois since 2015. She is your primary contact for your group and works on the following:

Plan Design Options, Renewal Information & Options, Benefit Meetings and Cost Savings Reports

Download a copy of your group's contact sheet.

Lisa Dean – Account Associate

(630) 718-4765

ldean@deltadentalil.com

Lisa has been with Delta Dental of Illinois since 2013 and provides backup support for Cecilia. She is the second contact for your group and works on the following:

Claims Status & Questions, Provider Questions & Verification, Benefit Explanation