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Contact Information

Group Dental Claims

Delta Dental PPO/Premier
Customer Service Hours
7 am - 7 pm Monday – Thursday, 7 am – 6 pm Friday Central Time
IVR phone system: 24 hours a day, 7 days a week (find dentists, check claim status)
Phone: 1-800-323-1743
E-mail: CSI@deltadentalil.com
www.deltadentalil.com

Claims Mailing Address
Attn: DDIL - Group Claims
P.O. Box 5402
Lisle IL 60532
Electronic Claims Payor ID: 05030

DeltaCare
Customer Service Hours
7 am - 7 pm Monday – Thursday, 7 am – 6 pm Friday Central Time
IVR phone system: 24 hours a day, 7 days a week
Phone: 1-800-942-3772
E-mail: CSI@deltadentalil.com
Attn: DeltaCare - Group Claim, Grievances and Other General Correspondence Mailing Address
P.O. Box 3399
Lisle, IL  60532
Electronic Claims Payor ID: 05030

Patient Encounter Forms (Utilization Forms) ONLY Mailing Address
P.O. Box 3178
Lisle IL 60532

Dentist / Professional Services
General Group Claims Service: (800) 323-1743; csi@deltadentalil.com
State of Illinois Employee Claims: (888) 224-0295; csi@deltadentalil.com
Individual Policy Claims Service: (855) 327-8336; csi@deltadentalil.com
Network Information & Contracts: (630) 718-4990; PR@deltadentalil.com

Group Dental Claims
Attn: DDIL - Group Claims
P.O. Box 5402
Lisle, IL 60532
Electronic Claims Payor ID: 05030
Claims/Service: (800) 323-1743
www.deltadentalil.com

Individual Dental Policyholder Claims
Attn: DDIL - Individual Claims
P.O. Box 5402
Lisle, IL 60532
Electronic Claims Payor ID: IDIND
Enrollment Help: (877) 824-2776; individual@deltadentalil.com
Claims/Service: (855) 327-8336; csi@deltadentalil.com
www.deltadentalil.me 

Claim Appeals
Attn: Re-Evaluation Committee
111 Shuman Blvd.
Naperville, IL  60563

Dentist Contracting Questions
Phone: 1-630-718-4700, ask for Professional Relations 
E-mail: PR@deltadentalil.com

Patient Direct Discount Card Program
Attn: Patient Direct Enrollment
111 Shuman Blvd.
Naperville, IL  60563
Enrollment help: (877) 824-2776
https://patientdirect.deltadentalil.com/

University of Illinois Premium Payment Remittance Mailing Address
Delta Dental of Illinois
Department 1030
P.O. Box 805275
Chicago, IL 60680-5275

Sales/Marketing Questions
Phone: 1-800-335-8215
E-mail: ASKDELTA@deltadentalil.com

General Inquiries and Other Correspondence
111 Shuman Boulevard
Naperville, IL 60563
(630) 718-4700; askdelta@deltadentalil.com

 

 

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