FaxBack
Automated Phone System FaxBack*
Call, 24 hours a day, 7 days a week:
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Group members - 800-323-1743
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Individual Policyholder Members - 855-335-8267
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Callers receive four options:
- FaxBack
- Eligibility
- Claim Status
- Contact Information
Through FaxBack, dentists and dental office staff can get automated faxing of Delta Dental of Illinois patients' eligibility, claim and benefit information together in one form. You can also check eligibility and claim status for the entire family with one entry. And you get information for other members, allowing you to get one fax for several members. You'll receive a fax in about 10 minutes or less.
*Automated Phone System FaxBack (FaxBack includes the top 50 most-requested items.)