▼ Meet the Team
Your group is now a member of the largest and most experienced dental benefits carrier benefiting from our over 50 years of dental expertise. It is a smart choice to elect dental benefit coverage as good oral health starts with good dental coverage and knowledge. You and your members' smiles are powerful things and they are safe with Delta Dental of Illinois. Your group's oral health and satisfaction are extremely important to us. We are committed to ensuring that your group receives quality dental care and superior customer service. Please meet your group contacts - Beth Tortorici, your account manager, and Leslie Tyson, your account specialist. For help answering any specific group plan questions regarding highlights, certifications and contracts, please contact Beth and Leslie. They look forward to serving you.
Beth has been with Delta Dental of Illinois for over 19 years at Delta Dental of Illinois with a 94 percent retention rate. She is your primary contact for your group and works on the following:
Plan Design Options
Renewal Information & Options
Cost Savings Reports
Leslie has been with Delta Dental of Illinois for over 16 years at Delta Dental of Illinois and provides backup support for Beth. She is the second contact for your group and works on the following:
Claims Status & Questions
Provider Questions & Verification
▼ Contact List for Administrators
Download a copy of your group's contact sheet.
▼ Customer Service Information for Members
▼ ID Cards
Here's an example of a group member dental ID card. This card is for the use of the primary member and his or her covered dependents. Dentists will typically need the following information to confirm a member's eligibility:
Members can print a copy of their ID card through Delta Dental of Illinois' Member Connection. Members can also download our Delta Dental mobile app to access an electronic version of their ID card. The app includes the ability to view dental coverage and claims information, obtain a LifeSmile oral health score, find a dentist and access a cost estimator tool to gauge the cost of common dental treatments in their areas. The Delta Dental mobile app is optimized for iOS and Android devices (smart phones and tablets) and is available for free to download in the Apple App Store or Google Play Store. Simply search for "Delta Dental."
DeltaVision® ID cards are exclusively available in an electronic version. They are not personalized and all that the vision care provider will need to verify coverage is the primary member's name and date of birth. Here's an example of a group member vision ID card. The DeltaVision program uses the EyeMed Vision Care networks. Members and their covered dependents will receive network benefits when they visit a vision care provider in the EyeMed network. Members can access their vision benefit information anytime, anywhere on EyeMed's mobile-friendly member website at eyemedvisioncare.com/member or with EyeMed's free mobile app, which is available to all DeltaVision members. The mobile website and mobile app allow members to access their ID card, view benefit information and find an in-network vision provider, all while on-the-go. To download the EyeMed mobile app, visit the Apple App Store or Google Play Store and search for "EyeMed Members."
Please note: DeltaVision is provided by ProTec Insurance Company, a whollyowned subsidiary of Delta Dental of Illinois, in association with EyeMed Vision Care networks.
▼ Enrollment Kits
You should have received a customized enrollment guide. Below are items that may be applicable to your group's plan.
Members can find a network dentist through the Delta Dental of Illinois Find a Dentist tool. Here's how to find a network dentist.
Members can enroll and change their status with the Delta Dental of Illinois group enrollment form.
Members can review their dental benefits through the Member Connection. Signing up for the Member Connection is easy! Members can use their social security number, date of birth and zip code to register.
Delta Dental of Illinois offers an Enhanced Benefit Program that enhances coverage for individuals who have specific health conditions that can be positively affected by additional oral health care. These enhancements are based on scientific evidence that shows treating and preventing oral disease in these situations can improve overall health. If a member is eligible, they can sign up through the Member Connection.
Finding a network vision provider is easy with DeltaVision. The DeltaVision program uses the EyeMed network, so members will receive in-network benefits by visiting an EyeMed network provider. Find a vision provider.
Groups have the option to add DeltaCare, a dental HMO, designed to make dental care affordable and convenient for members and their family. Under this plan, members pay only the patient co-payment amount listed in the Schedule of Dental Benefits. There are no deductibles, no annual benefit maximums and no claim forms to complete. Members must choose and visit a primary dentist and obtain referrals from this dentist for specialty dental care.
The To Go feature – an option for Delta Dental PPOSM* and Delta Dental Premier® programs – ensures that enrollees don’t have to leave unused annual maximums behind. With Delta Dental of Illinois’ To Go feature, members can take the unused amount “to go” from one year to the next**. This option offers members more flexibility and can help them prepare for more extensive and costly dental treatment. Learn more about this feature.
*The To Go feature is not available for Delta Dental PPO – MAC and MAC Voluntary Plans. Contact your sales executive for complete underwriting guidelines; this feature may not be available for all Delta Dental PPO and Delta Dental Premier plans.
**Members cannot take unused maximums with them upon termination of employment or the dental plan, nor can they apply the unused annual maximum to another dental plan. To GoSM is a trademark of Delta Dental of Illinois.
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