▼ For You (Group)
The Employer Connection makes benefits administration easy by putting everything your group needs right at your fingertips.
Our Employer Connection provides group administrators secure access to view and manage plan information and access billing and reports. In addition, an employer group can give their broker access to their Employer Connection account to manage eligibility, reports and billing on the group’s behalf. We developed this user guide for our Employer Connection to help lead you every step of the way from registering for an Employer Connection account to managing your group dental plan members. Visit deltadentalil.com to get started.
*Please use Google Chrome when accessing the Employer Connection.
Access a step by step guide to login and access the Employer Connection. You can also view our video below which highlights all the features.
If you have any questions or need assistance using the Employer Connection, contact your Delta Dental of Illinois account manager.
▼ For Your Members
Members can get real-time benefit and claim information 24 hours a day, seven days a week through the Member Connection or through our automated phone system at 800-323-1743.
With the Member Connection, members can find everything they need to know about their and their covered dependents’ benefits, including:
▼ Explanation of Benefits (EOBs)
An Explanation of Benefits is a document that fully explains the services rendered, amount covered, amount owed, and other information about a claim filed with Delta Dental of Illinois. Members can sign up for electronic EOBs (Go Green E-Statements) through the Member Connection. If members have not registered for the Member Connection, they must first register. One logged in, members can select "Go Green E-Statements" from the drop-down menu under "My Benefits." Members can provide their preferred email address where they wish to have electronic EOBs sent from Delta Dental of Illinois and select "Submit" to confirm this update.
▼ Enhanced Benefits Program
Your group’s dental plan includes enhanced benefits that take advantage of the emerging science of evidence-based dentistry. Delta Dental of Illinois’ Enhanced Benefits Program integrates medical and dental care – where oral health meets overall health. This program customizes benefits at the individual level by offering additional services to people who have specific health conditions (diabetes, pregnancy, periodontal disease, high-risk cardiac conditions, kidney failure/undergoing dialysis, suppressed immune systems or cancer-related chemotherapy and/or radiation) that can be positively affected by additional care. The program also includes benefits to aid in the fight against oral cancer (these benefits are automatically included).
If a member has one or more of the medical conditions covered under Delta Dental of Illinois’ Enhanced Benefits Program, they must enroll to become eligible for the additional benefits. Members can enroll themself and/or their dependents, or a member's dentist can enroll them. Once a member is enrolled, they are immediately eligible for the enhanced benefits.
The Enhanced Benefits Program is available with Delta Dental PPOSM and Delta Dental Premier® plans only.