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Frequently Asked Questions

  What number can I call for help?

 How can I make eligibility changes online?

 Who do I contact for urgent eligibility updates?

 Who do I contact for help with my Employer Connection log in and access? 

 Who do I contact for help with adding or deleting new users on the Employer Connection? 

  How do I get a username and password?

  How do I reset my password?

  Where do I go to download my invoice?

  How can I pay my bill online?

  Where can I gain access to download forms?

  Where can I obtain oral health resources for my employees/members?


Welcome to Delta Dental of Illinois


Dental Plan Features

Delta Dental Networks and Claims Information

Self-Service Tools/Customer Service

Member Support/Making the Most of Your Dental Plan




Community Support


Frequently Asked Questions