Mission and History

November 21, 2008

Mission and History
Mission:

Delta Dental of Illinois' mission is to provide exceptional services to our stakeholders and improve the oral health of the communities we serve.

Our stakeholders include dentists, employer groups, subscribers, brokers and our employees.

History:

Delta Dental is by far the largest and most experienced dental benefits carrier in the country - making us larger than the next two largest carriers combined. Delta Dental member companies serve one-fourth of the estimated 159 million Americans who have dental insurance, providing dental coverage to over 46 million people in 80,000 groups in all 50 states nationwide.

Delta Dental of Illinois is one of 39 independently operated member companies of the Delta Dental Plans Association and has been in business for 39 years.

Illinois Dental Service (IDS) was granted a charter as a not-for profit corporation in 1967. Under this Act, IDS was authorized to establish dental care plans for residents of Illinois, operating under the supervision of the Illinois Department of Insurance. The name Illinois Dental Service was changed to Delta Dental Plan of Illinois in 1984, and to Delta Dental of Illinois in 2004. Delta Dental of Illinois is managed by a president who reports to a 15-member Board of Directors consisting of eight dental and seven public directors, and has the following departments: Executive, Sales and Marketing, Operations, Finance, IT, Human Resources and Legal.

Delta Dental of Illinois has the following company officers:

Dr. Robert E. Dennison, President & Chief Executive Officer
Hazel S. Fisher-Gable, Vice President & Chief Corporate Counsel
Thomas J. Colgan, Vice President & Chief Marketing Officer
Tamera K. Robinson, Vice President & Chief Financial Officer
Ross Gosnell, Vice President, Information Technology
Irene Vasquez, Vice President, Operations

Delta Dental of Illinois provides dental benefit programs and comprehensive, single-site plan administration from its Lisle, IL Service Center to 3,000 organizations of all sizes, including several Fortune 1000 companies, municipalities and school districts.

Delta Dental of Illinois offers true single-site administration from its Lisle, Illinois headquarters in Lisle, Illinois. Delta Dental of Illinois provides seamless, uniform single-site administration for its numerous Illinois-based clients. All administrative and client services including:

claims processing
customer service
network management
financial reporting
eligibility maintenance
claim review
underwriting
billing
account management

are provided by Delta Dental of Illinois from its Lisle Service Center.